Kolaxo CCS, Whaletown

This service is helping businesses to understand and reach more number of potential buyers by satisfying more number of customers and enjoy positive word of mouth.

Kolaxo CCS is an Answering Service helping small business to increase standard of customer interaction with business. We are taking the responsibility to communicate with your customers and improve their experience. By opting better customer relationship management your business is in better position to increase loyal customers’ base and get more sales. We have installed centralized temperature handling unit. Our employees enjoy a comfortable environment that increases their productivity. We have HVAC system to keep is warm in winter and cold in summer. Thus, our office can combat the weather conditions that ultimately leads to lesser sick leaves and medical holidays. Our call center agents are highly responsive. They receive every call within first three bells and after calmly listening to the customer’s demand they quickly take essentials steps to resolve customer’s pain points. This high response and quick action give an uplift to customer satisfaction and at the same time reduce the talk time. Our service is helping the businesses to build and grow stronger relationship with customer by providing ease to call anytime they want and getting the energetic response each time.